Frequently Asked Questions

How can I make a hotel reservation at Al Alamein Hotel?

Al Alamein Hotel can be booked by visiting our website www.alalameinhotel.com , by email stay@alalameinhotel.com , by calling our direct number on +20 464681600.


What is the standard check in time at Al Alamein Hotel?

The standard check in time is 3 pm.


What is your policy on children?

Children below 6 years will be free of charge. Children from 6 till 11.99 will enjoy 50% discount from the adult rate in the double room with an extra bed. Children from 12 will be charged as an adult. Maximum of 02 children can be accommodated in the parents’ room except for the following room types: Superior Garden & Superior Sea View Rooms only accommodate 01 child under 6 without extra bed. Two children under 12 occupying a separate room will be charged as single room. Maximum of 01 extra bed can be provided in the room.


Can I book local tours through Al Alamein Hotel?

Our concierge service would be delighted to assist you in booking the tours of your choice. Kindly contact guest relations upon your arrival at the hotel.


Which credit cards are accepted at Al Alamein Hotel?

All major credit cards such as Visa, American Express, Master card, and Diners.


What is your pet policy at Al Alamein Hotel?

We do not accept pets.


Do you have any connecting rooms?

Yes, we do have connecting rooms at Al Alamein Hotel. Kindly contact our Reservations office for further information.


How do I check on special promotions?

Yes, you can see our offers section by visiting our website www.alalameinhotel.com


Can I see pictures of the rooms or a specific room type?

Yes, you can see our rooms by visiting our website www.alalameinhotel.com ; subsequently you can email us at stay@alalameinhotel.com for additional image requests.


What if I want to change or modify my original reservation?

Cancellation and modification policy is advised in the confirmation letter of your room booking. For more information please contact our Reservations Office at +20 464681600. or email us at stay@alalameinhotel.com


How do I make a booking for groups and meetings?

Please contact our reservations office at stay@alalameinhotel.com


How do I contact the Public Relations Department?

You can contact our department of Public Relations by sending a request to info@alalameinhotel.com


How do can I request high resolution images and/or a Press Kit of your hotels?

You can contact our department of Public Relations by sending a request to info@alalameinhotel.com


Is it possible to prepay for a booking before my client arrives?

Yes, you can prepay your clients stay before his arrival. Please inform our Reservations office about your request and they will send you the required details for the payment.